Raising a Concern:

A concern can be raised by:
a player;
a volunteer;
a coach;
other member of staff;
an official;
a parent;
a member of the public.

How to raise a concern about a child or an adult at risk at the club

Where a child or an adult at risk is not in immediate danger, any concerns about their well-being should be made without delay to the Club Welfare Officer (see contact details on this page). The Club Welfare Officer will pass the details of the concern on to the LTA Safeguarding Team at the earliest opportunity and the relevant local authority and the police will be contacted, where appropriate.

If, however, the person raising concern does not feel comfortable in speaking to the Club Welfare Officer, he/she should contact the LTA Safeguarding Team directly on 020 8487 7000, the Local Authority Designated Officer (LADO) or the NSPCC on 0808 800 5000.

If a child or an adult at risk is in immediate danger or risk of harm, the police should be contacted by calling 999.

Information to include when raising a concern
The person should provide as much information as possible regarding the incident or circumstance which has given rise to the concern, including:
their name and contact details (unless they wish to remain anonymous);
names of individuals involved;
date, time and location of incident/circumstance; and
whether any witnesses were present.
A form is in appendix which should be completed giving all the above details.

What happens next?
All concerns raised about the well-being of a child or an adult at risk will be taken seriously and every effort will be made to deal with each concern fairly, quickly and proportionately.

If the person raising the concern does not believe that the incident has been dealt with appropriately and wishes to speak to someone outside the club or the LTA Safeguarding Team, the NSPCC Whistleblowing advice line should be contacted on 0800 028 0285 or by emailing help@nspcc.org.uk.